Navidium Shipping Protection

Please note we only issue refunds in store credit.

Items that are discounted and/or labeled as sales items are not refundable or exchangeable.

All U.S. orders are shipped via USPS or UPS and all international orders are shipped via DHL. This item ships in 3-5 business days unless stated otherwise in the description. The tracking number will be sent to the same email that you provided at checkout.

Please visit our FAQs page for more information.

Below statements only apply to international orders(Outside of USA):

We recognize that customs and duty fees are considered a governmental matter. We cannot declare the value of a package as anything other than its retail value and we cannot legally mark your order as a gift. Additionally, we are not responsible for any additional customs and duty charges incurred for international orders.