We stand by our products and will ensure customer satisfaction. If you are not satisfied with your purchase, you may return your item(s) for store credit ONLY and it will be issued via GIFT CARD. There will be no cash refunds.
To return an item, the following conditions must be met:
Returns
Return requests must be made within 10 business days from the delivery date. The returned item(s) must be unworn and complete with the original tag and original packaging. We will inspect the item(s) thoroughly and if it doesn't meet the conditions, you will not be credited.
Exchanges
If it's an exchange, the customer will be required to purchase the desired item using the store credit issued.
U.S. customers can begin their return & exchange process here
International
We do not offer returns and exchanges for orders outside of USA. If there are any issues regarding your order, please contact hello@yitai.la for additional information.
Note:
- Initial shipping costs are not refundable. Store credit for the store will be given for the retail price of item(s) purchased.
- Discounted items or items labeled as "FINAL SALE" cannot be returned or exchanged.
- Your return must be sent back within 72 hours from when the label is created or we will not process your return.